SeaNXT Americas Warranty and Returns
Order Confirmation:
Upon placing your order, you will receive a confirmation email. If any items are unavailable, we will inform you via email. Items available for immediate shipment will be processed and shipped within 5 business days. For backorder items, please contact us at support@sea-nxt-americas.com for specific shipping details.
Order Shipment:
In-stock orders will typically ship within five business days. You will receive tracking information to the email provided at checkout within 24 hours of your order leaving our facility. If you haven’t received tracking info within six business days, please contact us at support@sea-nxt-americas.com.
Damages:
Inspect your item(s) upon arrival. Note any damage when signing for delivery. If items are damaged, please send photos to support@sea-nxt-americas.com. We will assist with processing an insurance claim and resolving the issue promptly.
International Shipment Fees:
International orders may incur customs and duty fees, which are the responsibility of the buyer. These fees vary based on the destination country.
International Shipment Package Refusal:
Refusing an international shipment will incur return shipping charges and customs/duty fees. The original shipping costs will not be refunded, and a 20% Restocking fee will apply.
Cancellations & Refunds: (All Sales Final)
We do not accept returns for buyer’s remorse, change of preference, or dissatisfaction with product performance. All sales are final unless there is a verified product defect covered under our warranty. Please confirm product suitability before placing your order.
For defective items, warranty service may be requested through our support page.
For repairs, obtain a Return Merchandise Authorization (RMA) number by visiting our support page and selecting “REPAIRS/RETURNS.” Fill out the form with your purchase details. We will email you regarding your return request.
Shipping and handling charges incurred for both original delivery and for any services are the responsibility of the customer.
Service Address:
SeaNXT Americas - Service Department
4061 SW 47th Ave, Davie, FL 33314
By placing an order with SeaNXT Americas, you agree to the terms of this warranty and return policy.